Contact information
We're Here to Help
At Amberway, customer satisfaction is important to us. Whether you have questions about our sofas and furniture, need assistance with an order, or would like help with a return or delivery, our customer support team is ready to assist you.
Please feel free to contact us using the information below.
Customer Support Information
Brand: Amberway
Website: https://amberway.us
Email: hello@amberway.us
Phone: +1 863-257-0934
Business Address:
2289 N. Cochrane Road
Avon Park, FL 33825-8704
United States
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed
All times are Eastern Time (ET).
What Can We Help You With?
Our support team can assist with:
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Product information and furniture details
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Order confirmations and order status
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Shipping and delivery inquiries
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Returns, refunds, and exchanges
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Damaged, defective, or incorrect items
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General website and shopping questions
Response Time
We aim to respond to customer inquiries within 1–2 business days.
To help us assist you more efficiently, please include your order number and a brief description of your inquiry when contacting us about an existing order.
Thank you for shopping with Amberway. We look forward to hearing from you.